Guide to NOM-024-SCFI-2013: Mexican Requirements for Commercial Information for Electronic and Electrical Products
NOM-024-SCFI-2013 is an Official Mexican Standard that establishes commercial information requirements for electronic and electrical (E&E) devices sold to the public, as well as their accessories and consumables. This standard ensures that these products provide clear packaging, instruction manuals, and warranties to help consumers make informed decisions and use them safely.
This article explains the scope and key compliance requirements for NOM-024-SCFI-2013, allowing you to confidently market your E&E products in Mexico.
For background information, see: What Is NOM Certification for Mexico?
Purpose of NOM-024-SCFI-2013
NOM-024 aims to protect consumers by ensuring they have access to clear and accurate information about the products they purchase. This includes understanding how to use and maintain the product safely, as well as their rights and recourse options in case of product malfunction within the warranty period.
Scope: Products Covered
NOM-024-SCFI-2013 establishes requirements for packaging, instructions, and warranties of a broad category of products. Here's a breakdown of what it covers:
Electronic Products: This includes a wide range of electronic devices like TVs, computers, smartphones, tablets, gaming consoles, and more.
Electrical Products: This encompasses appliances and equipment powered by electricity, such as refrigerators, washing machines, dryers, microwaves, toasters, and power tools.
Household Appliances: This category covers non-electric appliances used in homes, including items like gas stoves, ovens, water heaters, and ironing boards.
Additionally:
Spare Parts: Replacement parts for the above-mentioned electronic, electrical, and household appliance products fall under the standard.
Accessories: Any non-essential items that enhance the functionality of the main product, like remote controls, cables, or stands, are also covered.
Consumables: Expendable items used with these products (an element that suffers wear or is partially or totally exhausted due to its own function of use), such as printer cartridges, light bulbs, and air filters, are included as well.
Exemptions:
Components, accessories, or consumables sold in bulk or as warranty replacements do not require packaging or instruction manuals, even though they do require warnings when they are dangerous products.
Source: Section 1.2 of NOM-024-SCFI-2013
The products listed are examples and not an exhaustive list. New electronic products from emerging technologies may be included in the future.
Key Requirements of NOM-024
NOM-024-SCFI-2013 outlines several essential requirements that electronic equipment must meet in order to comply:
Commercial Information
Packaging and Labeling: The product's packaging must provide a graphic representation or name of the product, country of origin, and electrical characteristics like voltage, power consumption, and frequency.
Manufacturer or Importer Details: The label must include the manufacturer/importer's name, address, and contact information.
Warnings for Hazardous Products: Products that may cause harm or require safe handling must display clear warnings.
Instruction Manuals
Must be available in Spanish and include detailed instructions for use, maintenance, and safety.
Must clearly identify the manufacturer/importer and the product model.
Warranties
Manufacturers or importers must provide warranties for their products, including details of service centers, parts availability, and warranty duration (minimum of three months for electronics and one year for appliances).
The warranty should outline terms like replacement or repair without extra cost and conditions that void the warranty.
Compliance and Enforcement
The Federal Consumer Protection Agency (Profeco) monitors compliance.
Sellers must verify products meet these standards before offering them to the public.
Ensure Compliance with QIMA-NYCE
Let QIMA-NYCE be your partner in achieving NOM-024 compliance. Our expertise simplifies the process, offering guidance, testing support, document review, and certification assistance. We ensure your packaging, instructions, and guarantees meet all requirements for a smooth and legal entry into the Mexican market.
To learn more about how we can assist you with NOM-024 certification or to start the certification process, please learn more about our NOM certification services or contact us today to book.
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